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I had the deluxe model, and thought it wasn't working correctly, and I ordered this model, which did not work water gurgled out the sides. I cleaned the deluxe model with vinegar and it is working again! it keeps water circulating and my siamese and jack russell seem to drink more water .. get the deluxe model, you won't be sorry.
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This unit is so quiet and works great. I have a 3 pound Chihuahua and a 14 pound Chinese Crested Hairless and the size is perfect for the two of them. I highly recommend this to any petite to small animal owner.
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One of the things responsible cat owners have to do is to make sure their felines are drinking enough, especially true if your kitties are on a dry-food diet. This can be a challenge since cats can be notoriously finicky or even lazy about drinking enough water.
With this in mind, as well as keeping more water available during my frequent travels, I tried out this unit, was pleased, and bought an additional one. After about a year, one of them started to leak through the joint whre the water flows through. I replaced the unit with a new one that has not leaked yet.
I've had three cats use them. One loves the water fountains best and drinks from them pretty much exclusively; that senior kitty can't crouch very well so she drinks from the top of the flowing part, while standing up. Another cat alternates between normal bowls and the bowl of the fountains. A third one never used the fountains.
For the people complaining about noise or burned out units, keep in mind this product uses a submersible pump (like in an aquarium), it needs to be completely immersed to function properly and to cool itself. Letting it run dry makes it both noisy and damages the pump (after a while). Keep it filled and it's fine. The fountain will be noisy for 1-5 minutes when you first re-fill it, but otherwise it's just a quiet hum.
Caveats: It's hard to tell when the filters are gunked up enough to affect the taste of the water, and replacing them creates some added cost. If your animals shed a lot, fur can get stuck around the pump and eventually impede water flow. My cats prefer if I change the water in the fountain regularly (much more often than Petmate suggests).
Other thoughts: I checked with my P3 International P4400 Kill A Watt Electricity Usage Monitor
and discovered the unit only uses a miniscule 2W, less than most nightlights!
For the price and the health of your animals, these are a bargain. Recommended!
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Buy a larger size than you think you'll need. I bought the Jumbo for a two-dog (one small, one large) household and wished that it came in a larger size. It required refilling every day or so. Other than that no real complaints. Reading the mostly positive reviews here leads me to believe that this product can have a long life. I haven't owned it long enough to form an opinion. The first unit I purchased experienced pump failure within a week and was exchanged for another, which did not fail. Maybe the pump is the potential weak point....
There doesn't appear to be another, better product on the market, so go with the Petmate!
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Reading some of these reviews I find there are quite a few people out there that don't know you have to take the little motor apart and clean the cat/kitty hair out of it to keep this unit working like a top and it's not that hard to do either. I have had my unit for about 3 years and my kitty's just love it. About once a month or every six or so weeks I unplug the unit and totally clean it out and the most important part is cleaning the cat hair out of the motor.. This really is a great product. Thanks Petmate
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