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The product works just like it is supposed to. The shipping was very quick. I am very happy with the service and the product.
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I am somewhat disappointed because I wanted a product where the water came out like a drinking fountain. The water in this product flows down a ramp.
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We bought one of these at our local pet store. The first night we used it, the fountain was completely silent. I had to check it a few times to make sure it was still on. The next night, it sounded like a small refrigerator. Something must have gone off-kilter in the pump, causing it to vibrate, but I couldn't find anything stuck or broken. Back to the pet store it went!
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I've found that almost all cats strongly prefer to drink running water as opposed to still water. Cat eyes are attracted to motion. My cats drink much more often from a fountain than a water dish which makes me feel better about their health. Cats love this thing, the only cons are from the human maintenance side of things.
Cons: A water fountain is more work than filling up a dish. You must plug it in, turn it on, clean the pump, replace the filter, and refill the resevoir often. This does get annoying but is not a problem unqiue to this fountain, and to me it's definitely worth it for my cats.
The fountain is pleasant looking, a perfect size, and very quiet.
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The product works just fine, no complaints. The reason I ordered from the Amazon site is because the product was stated as white in color. I received a tan one which I could have ordered from many other places. Here is the description from Amazon.com.. "Petmate Deluxe Fresh Flow Pet Fountain Medium, White"
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