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I love this product! We purchased one over 8 years ago and it has worked continuosly without any problems. Unfortunately, it just stopped working yesterday and I'm actively searching for another one! Can't do without it!
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I bought this because my cats are both male and I've heard they can develop urinary problems if they don't drink enough water. Well, they're definitely drinking more now that I have the Drinkwell! They love it! The waterfall fascinates them and one of my kitties keeps sticking his paw under it. The only reason I'm giving them four stars instead of five is the placement of the dial that controls the water flow. It's in the "dish" part of the bowl . . . Well, one of my enterprising kitty boys has discovered it and keeps moving the dial to the highest setting. It seems to me they could have made it a little less cat accessible!
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I love the idea of always having fresh cool water for my cats. With the water constantly circulating, it stays fresh. My cats also love the waterfall effect because it is much like drinking out of the faucet which they love. (I just wish the grass lasted longer and was more securely fastened to the water bowl. My cat kept pulling it off. I had to tape it down finally).
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I was a bit intimidated about buying this product as I thought it would be hard to clean. It's pretty simple after the first time. I was glad I chose to purchase the cleaning kit as well as the brushes help get into the tight spots that are hard to clean. Overall I'm happy with this product. The cats took a little time getting used to the noise but are now happy to drink from the running water.
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This is the best pet fountain on the market. The problem initially was cleaning it... but now with the brush cleaning kit those days are over. I cleaned it and had it up and running again in nothing flat. All through!!
My cats and my dog love drinking from it and I love knowing they have clean fresh water.
The ONLY suggestion I could make for improvement is to add a "snap" to the lid. My animals like to open it then the dog will take off with it and try to chew it up. I just put scotch tape over the edge on both sides to keep them out of it.
I HIGHLY recommend this product!
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