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Rating:  -
I purchased the Drinkwell Fountain and reservoir from Amazon. Unfortunately, they sent the fountain and the reservoir from 2 different vendors , each with their own shipping costs. I hated this fountain. Way, way, way, too noisy. The manufacturer was very unhelpful. Sent me very complicated instructions about what could possibly be going on inside the motor, how to dismantle the motor and "attempt" to correct the problem. They would not take back the products.
I sent the Fountain back to the 1st seller. They agreed to waive shipping on the return only. The second seller, would not waive shipping charges in either direction, so it did not make any sense financially to mail this back.
Bottom-line, I am stuck with this "reservoir" accessory I do not want or need. I have already paid for the shipping of the Drink Well fountain which I returned because it is a defective product.
But now I will not return the "reservoir" accessory because it will end up costing me almost as much as the product itself to ship it back again. And this company was unwilling to assume any shipping charges.
Very poor service all the way around, Amazon!!
If you buy from Amazon,make sure any accessories purchased come from the same seller!
Rating:  -
Although my cat is afraid of the Drinkwell because of the hum I think it is a great product. Filtering the water that your pet drinks is much cleaner and healthier.
Rating:  -
Good product and a handy way to keep the Drinkwell Fountain with plenty of water without daily refills.
Rating:  -
Has been operating as promised since purchased over year ago and makes the water changing a bit more infrequent. A must have!
Rating: -
Nothing complicated about this unit. Hook the stand onto the back of the Drinkwell fountain, fill the container, flip it over into the stand then go play with your pets! With four cats and a dog, I needed a more than the fountain's capacity. The fountain to which this is attached is in a vanity kneespace--tight quarters. I already had the larger capacity refill on a fountain elsewhere, but it was too awkward in size to get flipped and onto the stand on this one. This size gave me the extra capacity and was manageable in the space I have. The unit adds apprx. 5" to the depth and 2-1/4" to the height of the fountain. It adds nothing to the width of the unit. No problems or complaints at all. It serves us very well.
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