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Rating:  -
I bought the Dyson handheld for my husband after reading many reviews. The power described by the reviewers of this product convinced me to purchase it even though several people said it did not hold a charge for very long. I did not think that would be an issue since he uses the handheld for very short periods of time. Even so, the battery died after a few weeks. We ordered another battery with no discussion from the company: they replaced it for free. However, within several months, the battery has again died. This is not acceptable for the price, for the low amount of use we have subjected the product to and for the brand name reliability, which reputation has been completely undone for us in this instance. We purchased a Shark in order to have a handheld available in another area of the house and it works reliably, powerfully and charges completely over and over again. What else can I say?
Rating:  -
We have a two full-size vaccums; a Miele and a Dyson, both of which work very well. But sometimes you just need something small to pick up spills or cat hair, or to vacuum the stairs (we have 3 staircases) instead of wrestling with the big vacuum. Over the years, we have owned at least 5 hand vacs, all of which were unsatisfactory; they spewed dust into the air, broke, and had lousy suction. I was so impressed with our Dyson Slim that I decided to take a chance on the DC16.
What comes out of the box looks like a cross between a ray gun and a coffee maker. There is no assembly required; just plug in the charger, slide the vacuum into it, slap on a nozzle, and wait for a full charge. (it takes 3 hours). It comes with 2 attachments as well as a nifty adapter that lets you use some of the attachments made for the bigger Dysons. I found the DC16 light and easy to use, and easy to maneuver into tight spaces. It has really impressive sucking power, and it doesn't lose suction even when the dirt bin is full. Then you go to the trash can, flick a lever, and the bottom of the bin swings open and deposits more crud than you ever knew you had in the trash. Simple!
Reading all the reviews, I find that the most frequent complaints have to do with cost and very limited run time on a charge. As to cost: I must have spent over $150 on a succession of terrible hand vacs by now. Viewed in that light, the $130 I paid doesn't seem all that unreasonable.
The DC16 isn't meeant to replace a big vacuum. It won't do a whole room. The instructions tell you right at the outset that running time on a charge is 6 minutes, which I have found to be ample for the type of cleaning I bought it for. I think the short run time is why you have to hold the trigger down to keep it running; anything else would waste juice. On my first test run, I did most of a staircase, got dust bunnies from behind a door, did a kitchen floor mat, vacuumed up some stray cat litter, got cat hair off a chair cushion, and still had some charge. There are 3 indicator lights that tell you how much of a charge you have left.
The DC16 is the first hand vac I ever owned that did what it's supposed to do. It's powerful, convenient, doesn't throw dust in the air, is easy to use, and doesn't require you to buy bags. That's why I gave it 5 stars in spite of the short run time. By the way, my better half, who is not an enthusiastic housekeeper, has been known to bestir himself and use the DC16, because it's so easy. Hurrah!
Rating: -
I have the Dyson Animal (For Pets) and I love it! It works great at picking up pet hair and no filters to change. However, I wanted something smaller because the Dyson Animal weighs about 17 Lbs. I bought the DC16 with some doubt after reading the negative reviews but once I tried it I clearly saw a difference vs other handhelds. This handheld does have a quick battery life. Dyson clearly states 6 minutes but it is just for quick and small pickups. This isn't for a big job use a vaccuum for that!
6 minutes is enough time to do small jobs. More importantly you cannot compare how well the DC16 suctions compared to other handheld.
Rating: -
This product is a waste of money and a waste of time! I am shocked that Dyson ever produced this item. The battery life is so short (3-5 minutes)that I called Dyson customer service to find out what I was doing wrong. What I did wrong was buy this item! The customer service rep informed me that it only has a 5 minute battery life. Why would any company build a vac with 5 minute suction??
This was my first Dyson and makes me very hesitant to purchase any other Dyson product. DON'T BUY THIS ITEM!!
Rating:  -
We've had a dustbuster in the house for a while, but after a year or two, the battery was crap and the suction was never all that good. With all the hoopla, I bought one of these when a local Target inexplicably had a big sale on them. I loved it enough that I eventually got a Dyson upright as well.
What it isn't good for is long jobs; you can't use it longer than 3-4 minutes. For that you'll want an upright with a long extension. But what I find it wonderful for is quick jobs. The cobweb that you suddenly notice. The dust left behind after you put together a new jigsaw puzzle. Spilled flour from baking. And the #1 use at our house: vacuuming up moths and spiders directly from the ceiling.
On top of all that, you don't have to buy bags for it. That's just priceless.
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